FAQs

For the App, iOS & Android

For SRN Lite, as this is web based, it will work on all supported operating systems.

Download it from the Google Play Store or App Store.

The app needs to be paired with a system to function, either through one of our systems—like Stock Right Now Lite—or an external system. This setup allows for seamless management and integration, ensuring all features and configurations are available to meet your specific requirements.

Yes, it can interface with repairs, finance, and stock systems as needed. Custom interfaces are available, with a one-time fee for creation and testing to ensure seamless integration.

Yes this is possible, but there would be a small development charge as well as a monthly white labelling fee.

Contracts aren’t mandatory for our services. Our philosophy is simple: we prefer that you stay with us because our software brings you real value, not because of a contract. While some customers request contracts, which we’re happy to accommodate.

We accept BACS payments and offer 30-day invoicing terms for your convenience.

Setup typically takes no longer than two weeks. If you have a database ready, we’ll help review your data and get things up and running smoothly.

You will get full visibility & full control of absolutely everything to do with your stock / van stocks.

If you book materials to your specific jobs, then we can provide full job costing

The app keeps track of what you use from your van stock and alerts suppliers to replenish items you need. You can also notify it of any parts you don’t have, prompting suppliers to order them for you. In the background, the system calculates ideal stock levels and quantities for your van, optimising what you carry. This approach boosts first-time fix rates significantly, often with around 50% less stock on hand. It’s efficient and effective!

Yes, the app functions fully even in airplane mode. You can continue using it without signal, and once a connection is available, it automatically transmits all your activity.

During setup, we can add multiple names or spellings in the 'also known as' field, so items are easy to find regardless of naming differences. For example, whether it's listed as 'donut washer' or 'doughnut washer,' all users will be able to locate it.

Yes, everything you have ever ordered is visible in your order history. Depending on your set up, you also have the ability to see whether your orders are awaiting delivery, partially delivered or fully delivered.